Awareness of Trauma Informed Practice

Aim To recognise and sensitively respond to people who have experienced trauma Learning Objectives: Understand what a trauma informed approach is and why adopting this is good for service users. Understand how experiences of trauma affect people. Look at ways to improve safety and support planning. Think about the impact of working with people affected […]
Red Snapper Learning Secures Warwickshire Police EQIA Contract

Red Snapper Learning (RSL) is pleased to announce it has been awarded a contract to provide Equality Impact Assessment (EQIA) training for Warwickshire Police. RSL will be delivering a tailored EQIA product for Warwickshire Police. The sessions will utilise real-life case studies, Warwickshire Police scenarios, and small group work to ensure a comprehensive and engaging […]
SFJ Awards Level 3 Certificate in Emergency Services Contact Handling

Overview An “Emergency Service or NHS Integrated Urgent Care Contact Handler” responds to requests for specialist professional assistance from members of the public, colleagues, and employees from other organisations (all of these individuals are called “service users”). The requests from service users could be received through a variety of communication methods, including the telephone (for […]
SFJ Awards Level 2 Certificate in Fire and Rescue Services in the Community

Overview These qualifications are aimed at learners interested in the work of the fire and rescue services. They provide an opportunity for young people to gain an insight into the work of the fire and rescue services, and progress to further vocational qualifications for the public services. SFJ Awards Level 3 Introductory Certificate in Fire Safety […]