Red Snapper Learning 2023 Wrap Up: A Year of Achievements and Commitment to Excellence


RSL 2023 Wrap Up: A Year of Achievements and Commitment to Excellence

As we bid farewell to 2023, Red Snapper Learning (RSL) proudly reflects on a year filled with remarkable achievements, unparalleled growth, and a commitment to delivering excellence in the realm of training and development. In a year that presented both challenges and opportunities, RSL has not only met but exceeded expectations, setting new milestones and leaving an indelible mark on the landscape of learning and development.

In 2023, RSL achieved an unprecedented feat by successfully delivering a staggering 1,036 training courses, with an impressive attendance of 8,367 delegates. This marks a significant milestone, as RSL surpassed the thousand-course mark for the first time in its history. The dedication to quality and innovation was evident, with a notable 95% satisfaction score from our discerning participants.

RSL’s commitment to excellence extended beyond the sheer number of courses delivered. The organisation actively supported a wide range of Learning and Development (L&D) projects, offering project management, training needs analysis, and designing diverse programs. From intelligence and courtroom skills to digital media investigations and safeguarding, RSL covered an extensive array of topics tailored to meet the evolving needs of our clients.

Some of the specific courses included:

      • Intelligence

      • Court Room Skills

      • Case Files

      • Conflict Management

      • Exhibits

      • ABE

      • PST

      • OSINT

      • Decision Making

      • Witness Statements

      • Search Warrants

      • Continuous Improvement

      • Many More

    RSL expresses gratitude for the trust our customers place in our services. The success of 2023 can be attributed to our unwavering commitment to delivering high-quality content in an interactive learning environment. Each course is meticulously curated, providing invaluable insights and practical knowledge tailored to the specific needs of our customers’ real-world contexts.

    The strength of our approach is reflected in our quality scores, with an average of 4.75 out of 5 for overall content and delivery and a remarkable 95% satisfaction rate from over 8000 delegates.

    Recent customer feedback includes; 

    “We have been grateful to Red Snapper for the delivery of PIP 1 training to our new Fraud Police Staff Investigators. The trainers were engaging, considerate to the differing levels of experience and knowledgeable about managing a volume fraud offence…I would recommend the course to any other law enforcement organisation.”
    Police Service UK

    As we step into 2024, RSL is poised for further expansion and development, aligning our product lines with client needs, horizon scanning, and legislative and policy changes. Anticipating the evolving landscape, RSL will be introducing a new range of qualifications to support the professionalization agendas and goals pursued by our esteemed customers.

    Kylie Wilson, the RSL Client Services Director, expressed her sentiments about the year, stating:

    “It has been an excellent year with team growth and development, product development, effective management and development of existing clients and the management of new large, complex and sensitive projects. The Operations Team, Business Managers, Trainers and Facilitators have all played their role impressively and effectively despite the challenges that have presented themselves; this year has been a collectively impressive effort, and I look forward to improving and to new challenges in the coming year. Thank you from me to all who worked so hard!”
    Kylie Wilson
    RSL Client Services Director

    For Further Information and Inquiries:

    For those seeking more information about upcoming courses and training opportunities, please visit or contact Kylie Wilson at At RSL, we remain committed to delivering excellence in learning and development, and we look forward to another year of growth, innovation, and success.