Overview
An open and inclusive workplace has many benefits – both to the organisation and to individuals; such as higher morale, better staff retention, and improved company reputation. Equality, diversity and inclusion is everyone’s business. But the concepts can seem complex and even divisive. The terminology can be confusing and at times it can be hard to tell what it is or is not acceptable to do or say. Do you wish you were more confident in recognising equality and diversity issues and dealing with them effectively in the workplace? You may want to do the right thing but be frightened of getting it wrong. This course will address these concerns and go further.
This one-day course will demystify the law and the break down the concerns/issues into bite size discussions and exercises. Its practical focus provides a common-sense understanding of how equality, diversity and inclusion are applied in everyday working life.
The course design is person centred, interactive, accessible, practical and involves ‘lived experience’ case studies and employee feedback to help articulate the benefits of inclusive communication and what it will look like in the workplace, with a range of audiences, including children and young people, the wider public, volunteers, staff, board members and other affiliated groups.
By the end of the training staff will feel more confident at addressing sensitive issues surrounding equality, diversity, equity, and inclusion; and will feel inspired and ready to make a positive difference in their workplace and the wider community.
Aim
To embed inclusive communication at every stage of team and collaborative working processes with a diverse range of audiences and stakeholders.
Objectives
By the end of this course, participants will be able to:
- Define communication and the importance of inclusive communication
- Identify what equality, diversity and inclusion means to them as individuals and also as a team member
- Recognise the Law and how it applies to them in the workplace
- Identify inclusive communication in different formats and situation (including digital, visual, verbal and written)
- Be aware of common myths, misunderstandings and mistakes to avoid
- Learn techniques on when and how to challenge behaviour and assumptions
- Promote an inclusive and positive environment that is free of discrimination and values difference.
