SFJ Awards Level 3 Diploma for Contact Management in Policing

Overview  The main objective of this qualification is to develop the specialist knowledge, skills and occupational competence of police contact management staff.  The qualification covers the principles and concepts of contact management, communication and interpersonal skills, responding to requests for service, managing incidents and resources, and applying crime and incident management processes. Learning Outcomes: Understand […]

SFJ Awards Level 2 Certificate in Understanding Early Interventions Work

Overview: The objective of the SFJ Awards Level 2 Certificate in Understanding Early Interventions Work is to provide learners with the underpinning knowledge required for working in early interventions.  This qualification does not require any work experience. Learners will cover topics on: early interventions work; child development; health and safety in the context of early interventions work; […]

SFJ Awards Level 3 Professional Certificate in Early Interventions Work

Overview  Early intervention is a public policy approach which encourages preventative intervention in the lives of children or their parents, to prevent problems developing later in life. Early intervention policy areas include health, educational development, social development, benefits and financial assistance. Early interventions work therefore covers a range of sectors and professions, including early years, […]