Conflict Management / Dispute Resolution
These training courses will equip learners with the skills and knowledge to work safely and in line with the relevant legislation which governs conflict management and use of force.
All our courses include a diverse range of teaching techniques, including scenario-based learning.
Learners will leave these courses with an understanding of:
- Conflict / triggers
- Risk assessments
- Resolution strategies
- Behaviour traits
- Support packages
- Relevant legislation and policies
- 1 to 3 days
RSL offer a series of bespoke courses covering Conflict Management and Dispute Resolution.
Tailored to the needs of the client these courses can be set at any level and designed as stand-alone products or as part of a broader work placed programme.